WORKING WITH VETS

“To be a successful business every practice should have a practice manager because being a good vet does not necessarily make you a good business manager “

This was my answer when interviewed as the VPMA/Veterinary Business Journal Practice Manager of The Year in 1998 and it still holds true today.

In a world where clients are ever more demanding of services from their vet it is essential to have someone managing all or some of the business aspects of the practice.

With significant experience in the veterinary sector what are your challenges right now?  Do you need help in any of these areas?

	Looking to change your PMS - expert help and advice from start to finish
	Customer Care - what do your customers want and do you deliver it
	Marketing & Client Communication - client touch points
	Financial Management - you do need to make a profit
	Business Management - advice or we will come and help you
	Health & Safety - a minefield but one you need a safe path through

A veterinary practice cannot be a profitable business with clinical skills alone